Case studies — 06 total
Client names anonymized under NDADelivery governance across 14 months of continuous scope evolution
AI SaaS platform — US, founder-ledHybrid engagement model, content collection systems and scope governance turned a single website into a 14-month partnership at 4×+ the initial contract value.
02Growing a one-off brand refresh into an 18-month, four-phase partnership
European sustainability technology companyFixed-scope packaging, re-engineered estimation logic and a structured intake system grew a contained brand refresh into an 18-month engagement at nearly 3× the initial value.
03Recovering a multi-stream program after two PM transitions and a silent client
Consumer social discovery platformA full project audit before the first conversation, a rhythm rebuilt around how the client actually made decisions, and re-sequenced workstreams brought a stalled five-figure program back to life.
04Running a design ops retainer with no fixed scope for 1.5+ years straight
US-based enterprise customer experience management companyJudgment-based time logging, a reverse-engineered internal deadline and honest cost accounting kept an open-scope retainer stable and profitable for 1.5+ years, through a mid-engagement rebrand.
05Protecting momentum on a fixed-scope build that was already working
Consumer mobile app — AI-powered recognition, gamification and social features for a hobbyist audienceA functionality audit before touching anything, early workload visibility for a shared freelance designer, and a firm scope-expansion boundary kept a healthy fixed-scope build on schedule through a mid-project handoff.
06Resetting a mis-sold deadline before production started
Boutique real estate and hospitality advisory firmOne direct conversation reset a mis-sold two-week deadline to a workable three, then structured updates, front-loaded decisions and capped revisions held the line through client-side delays and a fixed-price budget.